Brown Hilal Bag
Description
๐ The Hilal Handbag
Embrace timeless elegance with the Hilal handbag, a meticulously crafted accessory designed for the discerning individual. Named after the exquisite crescent of the moon, this piece features a sophisticated, structured silhouette that seamlessly transitions from day to evening wear.ย
- One main zippered compartment secures all contents.
- Tassel zipper pull adds refined detailing.
- One inside slide pocket aids organization.
- Adjustable shoulder strap provides a custom fit.
Specifications
Here are the dimensions
Width:ย 10.5"
Height:ย 10"
Depth:ย 2.7"
Material:ย Faux Leatherย
Note: Due to varying photographic lighting and screen calibrations, minor color discrepancies may be observed upon receipt.
Shipping & Exchange
Replacement Policy ๐
We only offer replacements if:
- The product received is damaged, defective, or not as described.
- The issue is reported within 24 hours of delivery.
- You provide a clear unboxing video showing the issue from the moment the package is opened.
Once your claim is verified through proper investigation (including photo/video proof), we will:
- Send a replacement (if stock is available).
- If stock is not available, we will offer you the choice to:
- Wait for restocking, or
- Return the product and receive a full refund excluding the shipping charges.
Return Policy (Strictly Limited) ๐ซ
We generally do not accept returns, except in the case of:
- Wrong product delivered.
- Damaged or defective items with valid proof.
- Product significantly different from what was shown online.
We do not accept returns for:
- Customer changing their mind after delivery.
- Product not meeting personal expectations (e.g., scent, color variation, etc.).
๐ฆ Return Conditions
If a return is approved, the product must be:
- Unused and in original packaging.
- Returned within 5 days of approval.
- Sent via a trackable courier service (customer bears return shipping costs).
๐ฐ Refund Policy
Refunds will only be issued if:
- A return is approved and the product is received back in acceptable condition.
- We are unable to replace a defective or damaged product due to out-of-stock status.
Note: Shipping charges are non-refundable.
๐ธ Video Proof is Mandatory
To initiate a replacement or refund request, you must provide an unboxing video clearly showing the issue.
Claims without proper video evidence will not be processed.
๐ Processing Time
Once your request is approved:
- Replacements are dispatched within 5-7 business days.
- Refunds are processed within 7-10 business days after the returned item is received and inspected.
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